Axxess Standard Display Phone Guia do Utilizador Página 45
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- Índice
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35
MOVING ON
Axxess Standard Display and Basic Digital Phone User Guide
Moving On
SECTION CONTENTS PAGE
Welcome . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Setting Preferences . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Phone Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Voice Mail Options . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 39
Speed Dialing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
Station Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 46
System Speed Dial. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Using Record-A-Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .48
Making Pages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Enabling Paging . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Performing a “Hookflash” During a Call . . . . . . . . . . . . . . . . . . . . . . . . 49
Programming Your Feature Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .49
Programming Secondary Extension Keys . . . . . . . . . . . . . . . . . . . . . . . 50
Using Account Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Screening Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Using the Directories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Phone Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Voice Mail Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Programming Remote Feature Access . . . . . . . . . . . . . . . . . . . . . . . . . 55
Remote Access Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 55
Remote Feature Access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Requesting Agent Help . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 57
Working in Hunt Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Hunt Group Calls Enabled/Disabled. . . . . . . . . . . . . . . . . . . . . . . . . 58
ACD Hunt Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
WELCOME
Now that you’ve mastered the basics, it’s time to move on to the advanced features. In
this section, you’ll learn how to program your phone, use directories, access your
voice mailbox remotely, and perform various other functions.
- User Guide 1
- QUICK REFERENCE GUIDE TO 3
- FREQUENTLY USED FEATURES 3
- TRANSFER 4
- SENDING VOICE MAIL MESSAGES 6
- PHONE SYSTEM AND 7
- VOICE MAIL FEATURE GUIDE 7
- REMOTE FEATURE ACCESS 8
- Table of Contents 9
- CONTENTS PAGE 10
- Finding Your Way 11
- Standard Display Phone 12
- Basic Digital Phone 13
- ABOUT YOUR PHONE 14
- Feature Key Functions 14
- FINDING YOUR WAY 15
- ABOUT VOICE MAIL 16
- WHAT YOU SEE AND HEAR 17
- ABOUT THIS GUIDE 18
- Getting Started 19
- INITIALIZING YOUR MAILBOX 20
- MAKING AND RECEIVING CALLS 21
- Intercom Calls 21
- GETTING STARTED 22
- Outside Calls 23
- Emergency Calls 24
- Call Waiting 25
- PLACING CALLS ON HOLD 25
- PLACING CONFERENCE CALLS 26
- TRANSFERRING CALLS 27
- To Another Extension 27
- To Voice Mail 27
- To an Outside Number 27
- FORWARDING CALLS 28
- Manual Call Forwarding 28
- Redirect Call 29
- Automatic System Forwarding 29
- REDIALING A NUMBER 29
- Outside Party’s Name 30
- USING A HEADSET 31
- Mute Key 32
- Enhanced Speakerphone Mode 33
- USING THE MESSAGE KEY 33
- Leaving Messages 34
- Retrieving Messages 34
- ENTERING YOUR MAILBOX 35
- USING VOICE MAIL MESSAGES 36
- Listening to Messages 36
- Undeleting Messages 38
- Sending Messages 39
- Canceling Unheard Messages 40
- USING DO-NOT-DISTURB MODE 41
- USING REMINDER MESSAGES 43
- Moving On 45
- SETTING PREFERENCES 46
- Phone Configuration 46
- MOVING ON 47
- Changing the Language 48
- Voice Mail Options 49
- Programming a Fax Destination 53
- for More Options 53
- Programming Remote Messaging 54
- SPEED DIALING 56
- Station Speed Dial 56
- System Speed Dial 57
- USING RECORD-A-CALL 58
- Making Pages 58
- Enabling Paging 59
- PROGRAMMING YOUR FEATURE KEYS 59
- USING ACCOUNT CODES 61
- SCREENING CALLS 62
- USING THE DIRECTORIES 62
- Phone Directory 62
- Voice Mail Directory 64
- Remote Access Password 65
- Remote Feature Access 66
- REQUESTING AGENT HELP 67
- WORKING IN HUNT GROUPS 68
- ACD Hunt Groups 68
- . The display shows AGENT 69
- . One of the following dis 70
- Ending an ACD Hunt Group Call 70
- Learning More 71
- LEARNING MORE 72
- DEFAULT FEATURE CODES 74
- VOICE MAIL FLOW CHART 81
- Part No. 550.8109 82
- Issue 6.0, January 2002 82
- A661/921:A 82
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